Terms and Conditions apply:

  1. Unbranded orders must be paid in full to be processed.
  2. On branded orders a 75% deposit is necessary to get artwork.
  3. Sample sizes can be booked out at 50% deposit that will be used as credit on the order you place.
  4. No order will be dispatched without full payment.
  5. Unbranded products can be returned in original packaging within 7 work days for a full refund.  Any later than this a handling fee will be charged per item.
  6. Samples must be returned in original packaging.
  7. Any damaged or dirty items will NOT be refunded. Client will be held liable.
  8. Branded items will not be accepted for return.  Please make sure of the sizes you order.  All items have size charts that you can request if you are unsure of sizing.
  9. In the event of a sizing issue with products, the products will be inspected by QC before a decision will be reached. Please note: A 1 to 3 cm difference on garments will not be seen as a product issue.
  10. Please note no refund on branded items will be available if the artwork was signed off correctly.
  11. Please provide pantone colours to prevent any problems regarding branding.
  12. In case of a branding issue, all items must be returned for inspection by QC.